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Terms & Conditions

Terms and Conditions

Acceptance of the Terms

By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Agreement"). If you do not agree with any part of this Agreement, please exit the site immediately.

Eligibility Requirements

To use our services, you must be at least 18 years old (or the age of majority in your jurisdiction) and have a valid email address. You are also required to provide accurate and complete information about yourself when creating an account.

Minimum Age Requirements

You must be at least 18 years old to create an account or use our services. We reserve the right to request proof of age from any user.

Geographic Restrictions

We do not offer our services in certain jurisdictions, including but not limited to: countries where online gambling is prohibited by law; states and provinces with laws regulating or prohibiting offshore gaming operations. If you reside in one of these locations, please exit the site immediately.

Account Registration Rules

When creating an account, you must provide accurate and complete information about yourself. You are responsible for maintaining the security and confidentiality of your login credentials and password.

One-Account-Per-User Policy

You may only create one account per person. Creating multiple accounts to participate in promotions or receive benefits is strictly prohibited and will result in the closure of all offending accounts.

Identity Verification and KYC

To prevent money laundering, fraud, and other financial crimes, we reserve the right to request proof of identity from users at any time. You must comply with our verification procedures when requested to do so.

Account Accuracy Obligations

You are responsible for ensuring that your account information is accurate and up-to-date. If you fail to provide us with correct or complete information, we may suspend or close your account without notice.

Account Security Responsibilities

You are solely responsible for maintaining the security of your login credentials and password. We will not be liable for any loss or damage arising from a failure to do so.

Login Credentials and Password Protection

To protect your account, you must keep your username and password confidential. Do not share them with anyone or reuse passwords on other websites.

Restricted Behaviour and Prohibited Activities

The following behaviour is strictly prohibited:

  • Cheating or using bots in gameplay
  • Hacking or attempting to hack our systems
  • Tampering with game outcomes or RTPs
  • Participating in multi-accounting schemes
  • Sharing login credentials or account access with others
  • Engaging in fraudulent activities, including but not limited to money laundering and identity theft

Multi-Accounting and Fraud Prevention

We use sophisticated technology and risk management tools to detect and prevent fraud. If we suspect you of engaging in prohibited behaviour, your accounts will be suspended or closed without notice.

Bonus and Promotion Rules

Bonuses and promotions are subject to specific terms and conditions outlined on our website. You must comply with these rules when participating in offers. Failure to do so may result in the forfeiture of bonuses or account closure.

Wagering and Gameplay Conditions

To participate in gameplay, you must meet all applicable wagering requirements as set forth by our platform. Our decision is final regarding any dispute over game outcome or RTPs.

Bonus Abuse Prevention

We reserve the right to prevent bonus abuse at our discretion. This may include, but is not limited to, restrictions on promotional participation; temporary account closure for review; and permanent suspension or account termination in severe cases of abuse.

Deposits and Withdrawals

Depositing funds into your account requires you to agree with these Terms and Conditions as a condition of deposit processing. Withdrawal procedures are outlined below:

  • All withdrawal requests must be reviewed by our team before payment.
  • We reserve the right to request proof of identity or address when making withdrawals.

Verification Before Withdrawals

To prevent money laundering, we may request verification from users at any time during account activity. This includes but is not limited to: age verification; residency documentation; and bank statement review.

Processing and Review Procedures

Our team will verify all withdrawal requests according to our internal policy guidelines. We aim to process withdrawals as soon as possible after successful verification, often within 24 hours or sooner where feasible.

Responsible Gambling Expectations

We encourage responsible gambling practices among users. Please play responsibly:

  • Set deposit limits
  • Utilize time-out and self-exclusion tools
  • Use in-game betting controls
  • Prioritize budgeting over gaming expenses

Self-Exclusion and Account Restrictions

You may choose to exclude yourself from our platform for a specified period or indefinitely at any time using the responsible gambling features available on-site. Please note that account restrictions are permanent.

Game Fairness and RNG Systems

We guarantee game fairness through the use of certified Random Number Generators (RNGs) independently tested by reputable third-party auditors. Our games adhere to strict regulations regarding RTP, volatility, and outcome randomness.

Technical Interruptions or Voided Gameplay

Occasionally, we may experience technical issues that result in gameplay interruptions or voiding bets. In such cases, we will notify users as soon as possible via our website and support channels.

Suspension or Closure of Accounts

We reserve the right to suspend or close your account at any time without notice if you fail to comply with these Terms and Conditions; engage in prohibited activities; or use our services for money laundering, terrorism financing, or other illicit purposes.

Intellectual Property and Platform Ownership

Our platform, a registered entity operating under its respective licensing agreements. All rights are reserved regarding content, software code, trade secrets, trademarks, service marks, copyrights, patents, logos, domains, and intellectual property associated with our website or services.

Limitation of Liability

In no event shall we be liable for any damages arising from the use of this platform, including but not limited to loss of profits; personal injury; death; economic harm; business interruption costs; computer viruses or malware infections.

Modification of Terms

We reserve the right to update these Terms and Conditions at our discretion. Your continued use of the website after updates implies acceptance of new conditions outlined on-site.

Contact or Support Guidance

In case you have any questions regarding your account, gameplay experiences, promotional participation, wagering requirements, bonus claims, technical issues with gameplay, deposits/withdrawals, verification requests, responsible gambling tools, self-exclusion options, game fairness and RNGs, intellectual property protection, privacy policies – please do not hesitate to contact us using:

  • Support ticket submission form
  • Live chat function available 24 hours/day (except in case of a maintenance)
  • Email address listed on-site for customer support inquiries

Our friendly team is happy to assist you.